FAQs - Frequently asked Questions
How much of my total will go to charity?
With each and every item sold, $1.00 USD will be donated to our partner organization. That means if 3 products are sold then 3 trees are planted. Just $1.00 dollar is enough to plant 1 seedling in protected watershed land to be maintained by local farmers and volunteers from The Haiti Tree Project. Purchase 2 products and we'll donate $2.00, purchase 10 products and we'll donate $10.00 and so on.
What kind of trees are planted and where?
Hard Wood trees along with different fruit trees ranging from mangoes, lemons, oranges and grapefruits are planted so that local farmers can harvest the fruit in the summer and replant with the seedlings from the fruit. The areas of focus are in the South of Haiti which were deeply affected by Hurricane Mathew in 2016. Local farmers have teamed up with the initiative by agreeing to look after the trees provided to them to help provide for a better tomorrow.
If your whole mission is to preserve the environment, why are you only using wood? Doesn't that mean your cutting down trees?
We are glad you are thinking this way! To answer your question, the selections of wood that we use are all sustain-ably harvested from authorized wood farms across the globe. We work only with wood farms approved by the FSC (Forest Stewardship Council), an independent not-for-profit, non-government international agency that promotes the use of wood gathered from well-managed forests. In addition, from one Patikan Palm (a tree which is used for many of our beaded bracelets) we are able to craft roughly 10,000 beaded bracelets which in turn can lead to 10,000 future trees planted!
How do I know what size bracelet will fit my wrist?
For your convenience we have provided a size guide which can be used to approximate your bracelet size. Click HERE
What if I ordered the wrong size? Can I exchange or return my purchase?
Clicke HERE to view our return and exchange policy.
Is there a physical Enbois store where i can purchase products?
At the moment we do not have a physical store but our products are available at several independent retailers around the nation and also several pop-up shows and art festivals in South Florida. Click HERE to view our retailers that carry our products. More information on when these retailers feature our products and which markets and festivals we will be attending can be found by joining our email list or following our instagram: @enbois.originals
How can I inquire about large orders or custom orders?
We are happy to hear from you! Please fill out a contact form and make sure to leave an email address so we can get back to you!
Do you offer International Shipping? And how long will shipping it take?
International shipping is available at checkout. You can expect 4 to 10 days for shipments to Canada and 10 to 35 days for all other shipments outside of the United States. If you are experiencing longer wait times, please contact us here and provide us with your order number or name so we can check the status. We will do our best to work with you in order to resolve any transit issues. Please be aware that Enbois LLC or its partners can not be responsible for packages lost or stolen during transit. **Please note international shipping may be subject to longer transit times during national holidays or religious observances. Parcels may also be subject to delays based on the receiving nation's custom department processing times.